You've received an Order from the City.
A Property Standards Order, an Order to Comply, a Notice of Violation — whatever your municipality calls it, there's a date on it. We handle the repairs, the permit and the City, and stay with the file until it's closed in writing.
Free site visit. Free written quote. No obligation.
Illustration — not an actual order
Your deadline is printed on your order.
Municipalities set the compliance date and the appeal window per order, on the document itself — so the dates that matter to you are in your hand, not in a by-law you'd have to go and find. They're also easy to misread, and the appeal clock is usually much shorter than the compliance clock.
Send us a photo of the order and we'll tell you what each date is and what has to happen before it. If you're considering an appeal, that's a legal decision with its own deadline — we'll give you the date and point you to a licensed paralegal rather than advise you on it ourselves.
How we handle it
One point of contact from the moment the order lands to the moment the City closes the file.
We read the order
Item by item, in the City's own words. Every numbered item becomes a line of work — no guessing, no paraphrasing. Paraphrasing an order is how the wrong thing gets fixed and the re-inspection fails.
We deal with the City
One call to the building department settles what the Code requires, whether a permit is needed, which drawings they want and how long review takes. We apply for the permit as your agent.
We do the work
Scheduled backwards from your compliance date, with photographs of every order item before, during and after — the evidence the City asks for at the end.
We close the file
Final inspection passed, permit closed, then written notice to the property standards officer with the photos and the permit number — until the City confirms in writing that the order is cleared.
Two closures, not one.
This is where orders quietly stay open long after the work is finished.
The building department
Issues the permit and signs off the final inspection. When they're done, your permit is closed.
The property standards officer
A different person, in a different department, on a different timeline. Only they close your order.
Passing your final inspection does not clear the order. Someone has to go back to the officer with proof and ask for written confirmation. We do that as standard — and we don't call a job finished until it's in hand.
What's on yours?
The items we're called about most. Each page explains what the wording usually means, what the Code appears to require, and whether it typically needs a permit.
What the finished work looks like.
Property standards work and renovation work are the same trade — the difference is who set the deadline. These are real jobs, photographed as they were handed over.
Large-format porcelain bathroom
Book-matched slabs · mitred corners · continuous veining through the window revealFull-height large-format porcelain, set so the veining runs unbroken across the wall and back through the reveal. Large-format work is unforgiving — the substrate has to be dead flat before the first sheet goes up, and every cut shows.
Photographed at handover, before fixtures.
Kitchen — full replacement
Before and afterDated layout stripped back and rebuilt: new cabinetry, quartz counters, island, tile floor and lighting.
Bathroom — stripped and rebuilt
Before and afterTaken back to the studs and rebuilt with a tiled tub surround, glass shower enclosure and large-format floor.
Where we work
Every municipality writes its orders under its own by-law, with its own enforcement office, its own permit portal and its own inspection notice period. We work across all nine.
- Cambridge
- Kitchener
- Waterloo
- North Dumfries
- Wilmot
- Woolwich
- Wellesley
- Guelph
- Brantford
Straight answers, in writing.
- Peak Renovations Inc. — an Ontario corporation, in business since 2022.
- WSIB coverage and liability insurance active. Certificates available on request.
- All work carried out under municipal building permits where a permit is required.
- Written quotes that map each order item to the fix and the price. References available.
We won't tell you your property "complies" — only the Chief Building Official and your property standards officer can say that. What we will tell you is what the Code appears to require, confirm it with the City in writing, and then hold ourselves to it.
Send us the order.
A photo of the document is enough to start. We'll read it, tell you what the dates mean, and book a free site visit.
Get a free quote